Since 2019, the ePort electronic port solution has been researched and developed to enable digital transformation and establish a pioneering Green Port, Smart Port model. This solution creates connections between entities and software solutions, port personnel, aiming to optimize operational efficiency and provide online port services to customers. ePort is not merely a port digital transformation solution, but also builds a comprehensive ecosystem with close integration between management Modules. Implemented and operated in major ports, the ePort solution has demonstrated its effectiveness and strong management capabilities for port and logistics operators.
The ePort Platform is an innovative digital transformation solution for the Port-Logistics industry, facilitating connections and collaboration with various entities such as:
- Shipping lines
- Logistics transportation companies
- Truck drivers
- Procedure processing departments
- Container yard planning departments
- Container issuance departments
Development Categories in ePort
These are essential software components for operating the system at the Port and serving customers. With a focus on simplicity and flexibility to enhance productivity and drive growth, the ePort electronic port’s digital transformation ecosystem encompasses:
- Website support for Shipping lines
- Website support for Logistics
- Management website for staff departments at Port
- Mobile App for Customers (Logistics and Truck drivers)
- Automated Gate System
Digital Transformation Modules within the ePort Ecosystem
As part of the port’s digital transformation ecosystem, the ePort electronic port solution for Container cargo enables the management of Container cargo types at the port and facilitates the connection of customers and port stakeholders, including shipping lines, freight forwarding companies, import-export business communities, transportation companies, customs, etc. All entities collaborate within an online maritime ecosystem instead of relying on direct communication or previous manual tools and email-based platforms.
The ePort solution for Container cargo (FCL) combines the following Modules:
- eDo – Electronic Delivery and Receipt Order: Digitizing the delivery and receipt orders, electronic certificates.
- eCUSTOMs – Electronic Customs Clearance: Customers can register and conduct online services anytime, anywhere.
- eINVOICE – Electronic Invoicing: Electronic payment and consolidated electronic invoices on a unified platform.
- ePAYMENT – Contactless Electronic Payment: Cashless and contactless electronic payment.
- Transitioning to a ticketless transport model with QR-Ticket and implementing automated gate operations (Auto Gate).
Furthermore, the ePort system leverages the IRBOT automation solution utilizing Robotic Process Automation (RPA) technology to automate manual business processes. It follows predefined workflows and logic to synchronize data between the ePort system and other software systems.
In addition to the Container cargo management solution, the GTOS electronic port solution is an encompassing digital transformation solution for the operation and management of Break Bulk and General Cargo within the comprehensive port digital ecosystem. These types of cargo, including grains, coal, steel, wood chips, cement, etc., are difficult to track and require complex data updates and declaration processes. Managing and monitoring them presents various challenges.
The GTOS solution for Break Bulk and General Cargo enables the management of the entire loading and unloading process, as well as handling, counting, and delivery for ports specializing in General Cargo operations. It includes various cargo types such as Break Bulk, packaged goods, liquids, Ro-Ro, equipment, and live animals. The GTOS solution plays a vital role in connecting entities, software solutions, port personnel, customers, logistics providers, and even administrative authorities.
It supports customers in registering online services at the port, including:
- Delivery at the Port
- Receipt at the Port
- Warehouse and yard rental registration
- General Cargo handling or storage registration (CFS Warehouse)
- Customs Warehouse
- It also facilitates electronic payment for services and integrates with payment gateways.
- The solution connects systems and generates statistical analysis and reporting of data
Mobile App for General Cargo operations.
It provides essential functionalities to support logistics customers in processing General Cargo operations at the port, including:
- Registration of various services (Delivery, Receipt, Warehouse rental, CFS, Customs Warehouse, etc.)
- Viewing registered service information
- Monitoring and accessing general reports on completed services at the port
- Providing feedback and communication with the port through the mobile app interface.
To optimize management and ensure effective monitoring of port entries and exits, the AutoGate Container Port solution is an advanced system that automates gate management and coordination. This solution contributes to the digitalization of documentation, declaration information, and port entry/exit orders, reducing manual paperwork, registration procedures, and document presentation, thus saving management resources, personnel, and time.
The intelligent AutoGate Container Port solution combines ACCR algorithms and artificial intelligence (AI) to recognize container codes, tractor-trailer/semi-trailer license plates, and more. It utilizes PLC-controlled barriers, reads electronic scale indicators, and automatically inputs information with Robot RPA. This streamlines the declaration process for drivers and cargo owners, providing them with convenient options for inputting information, receiving coordinate details through the driver’s mobile app and an online website.
Port Management and Operations Solution:
The comprehensive port digital transformation ecosystem also includes the Port Management and Operations Solution, which aims to manage internal operations, connect entities, departments, and existing software systems. It maximizes support for administrative tasks, optimizes operational processes, and efficiently allocates resources.
This solution focuses on connecting and inheriting data across departments, building a seamless port ecosystem. Daily work plans are reported and recorded, and employees’ task data is updated in real-time, supporting workforce planning and management at the port. Additionally, it enhances security and automatically synchronizes data with internal management software such as ERP, warehouse management systems, and customs software used at the port.
The system provides key functions to support automatic gate operations at the Port, including:
- Integration with automatic license plate and container recognition systems for order processing
- Linkage with TOS (Terminal Operating System) for automated gate-in/gate-out order processing
- Sending coordinate information through the Driver’s Mobile App
- Automatic extraction and online retrieval of EIR (Equipment Interchange Receipt) information with accompanying images.
Behind the effectiveness of process optimization and manual operation reduction is the application of IRBOT Automation Solution with RPA technology. IRBOT is considered a virtual human resource (also known as a virtual robot) that automatically performs tasks with characteristics such as: Repetitive, error-prone, with fixed logic, and high accuracy requirements.
IRBOT aims to digitize operations, eliminate manual work, and help optimize and automate smart processes. Manual tasks such as data entry, check-up, collation, data synthesis, data synchronization on systems that take place daily in port operations will be automatically performed by RPA robots. From that, it helps to save working time, personnel, operating costs, as well as improve work efficiency.