The key distributor of central Viet, Van Thanh Co., Ltd. is a bridge between more than 21 consumer brands to 200,000 agents nationwide. During its development, Van Thanh has always improved its performance to meet the needs and provide the best experience for customers.
THE CHALLENGE
Working with more than 21 brands and hundreds of consumer products, the daily job of Van Thanh’s team is to process invoices, delivery notes, and payment slips. All jobs have to be handled manually, which takes a lot of time for personnel to search, compare and input data on the system.
In addition, the information entering process and processing orders, sometimes inevitably makes mistakes when going through many stages. Van Thanh Company spends a lot of time on checking, fixing these errors.
THE SOLUTION
Understanding the difficult problems in operation Van Thanh’s management faces, the marketing growth orientation and improving the customer experience, IRTECH consulted and developed an appropriate solution: IRBOT – automating the solution process difficulties the company.
IRBOT – RPA solution
After 1 months using IRBOT technology solutions, CEO of VanThanh Company – Mr. Nguyen Tu Cung excitedly shared: “Thanks to the solution system provided by IRTECH, orders from more than 150 of our sales staff were made quickly. With 3,000 orders per day, we have shortened the delivery time to 4 hours. and make my customers much happier than before”.
Results of Van Thanh Co., Ltd:
9000 invoice were processed by “smart virtual personnel”
Easy and efficient work for employees
Reduce time-consuming manual tasks
Improving work efficiency during operation
From these arguments, IRTECH Vietnam hopes to accompany Van Thanh and many other businesses to solve difficulties and support businesses from the step of digitization and digital transformation in the technology trend.