Mobile App Honda Song Tra
MOBILE APP DEVELOPMENT
Honda Song Tra Quang Ngai was established in 2006, is the official outlet for selling and warrantying motorcycles of Honda Vietnam system. Honda Song Tra has been continuously recognized as the Leading Head in safe driving instruction and has had an excellent track record in customer relations, especially in improving customer satisfaction.
On the development journey, there are always challenges that force managers to react in time for the business to develop sustainably. With a long history and a complicated system, the number of customers of Honda Song Tra is increasing day by day, creating difficulties in the sales process as employees lose time in recording and entering customer information. into the system and issue orders.
In addition, when an old customer wants to return for a car warranty or repair, the sale takes time to check customer information as well as used products, thus greatly affecting customer service customer consultation.
With the current difficulties, Honda Song Tra has trusted and chosen IRTECH as a development partner. After the survey, IRTECH built the Mobile App to solve the problems in operation and order processing. With the 4.0 trend and the current situation, mobile applications will be the solution to standardize management models, synchronize process data and optimize costs for businesses.
MOBILE APP DEVELOPMENT
Instead of manually noting customer information and entering it into the system, now, the salesman has applied Mobile App with their own brand. With just a few simple steps, staff can update and record customer information quickly and can do it anywhere. After updating the information, the system will automatically output the order and the data will be automatically saved on the main system.
In addition, when customers want to repair their car, the staff can promptly advise the necessary services and check the number of spare parts, so that customer care activities become smoother and faster. In addition, employees can be proactive in looking up information on revenue reports as well as commissions from sales, thereby increasing business efficiency for businesses.
From the above application results, IRTECH hopes to be able to accompany Honda Song Tra and other businesses to solve difficulties and support businesses on the journey of digitalization and digital transformation in the technology trend.